JOB ROLE

Network support technician: certifications, study paths and pay

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You keep an organisation connected. You monitor networks, fix outages and install or maintain the equipment that moves data.

See practice tests for this roleWhat does it pay?
US$76,220 US median pay2 practice-test exams1 study paths

What you do

  • Watch network health and respond to alerts
  • Diagnose slow or dropped connections
  • Install and configure switches, routers and cabling under guidance

Skills that matter

  • IP addressing, DNS and routing basics
  • Reading network diagrams
  • Cisco-style command line basics
  • Calm incident handling

What does this role pay?

Lowest 10 percent earn less thanUS$47,120
Median per yearUS$76,220
Highest 10 percent earn more thanUS$127,780

United States, May 2025, annual wages for the closest official occupation: Computer network support specialists, U.S. Bureau of Labor Statistics. Entry-level jobs usually start nearer the lower figure. Pay in Australia, the United Kingdom, Canada and other countries is different, so check local job boards and salary guides. These figures are a guide, not an offer or a promise of pay.

Practice tests that fit this role

Certifications that appear most often alongside this role. Start with the first one if you are new to it.

Study paths that lead here

Job titles this page covers

  • Cabling and installation technician
  • Junior network administrator
  • Junior network operations
  • Junior systems or network assistant
  • NOC technician
  • Network operations centre (NOC) technician
  • Network support technician
  • Telecommunications technician

Employers use many names for similar work. Requirements vary by employer and country, and a certificate supports your application but does not guarantee a job.

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