Technical sales and customer success: certifications, study paths and pay
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You help customers choose and succeed with technology. Pre-sales people explain and demonstrate solutions, customer success people make sure customers get value.
See practice tests for this roleWhat does it pay?
What you do
- Demonstrate products and answer technical questions
- Scope solutions with customers
- Support customers after the sale and help them renew and grow
Skills that matter
- Technical product knowledge
- Presenting and listening
- Relationship building
- Commercial awareness
What does this role pay?
United States, May 2025, annual wages for the closest official occupation: Sales engineers, U.S. Bureau of Labor Statistics. Pay grows with experience, scope and certifications. Pay in Australia, the United Kingdom, Canada and other countries is different, so check local job boards and salary guides. These figures are a guide, not an offer or a promise of pay.
Practice tests that fit this role
Certifications that appear most often alongside this role. Start with the first one if you are new to it.
Study paths that lead here
AWS AI track
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STUDY PATHGoogle Cloud AI and data track
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STUDY PATHAI for business and leadership
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STUDY PATHBusiness platforms and AI agents
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Job titles this page covers
- Business development manager
- Cloud sales specialist
- Customer success associate
- Customer success manager
- Customer success manager (cloud)
- Customer success or sales professional
- Pre-sales consultant
- Pre-sales or solutions consultant
- Solutions consultant
- Solutions consultant (junior)
- Solutions or pre-sales associate
- Technical account associate
- Technical pre-sales
- Technical sales and customer success
- Technical sales associate
- Technical sales or pre-sales
- Technical solutions associate
Employers use many names for similar work. Requirements vary by employer and country, and a certificate supports your application but does not guarantee a job.
Related roles
- Machine learning and AI engineer
- Business analyst
- Cloud engineer
- Business professional using AI
- Salesforce and CRM specialist
- Systems administrator
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